SHEDDING LIGHT ON YOUR QUESTIONS
Frequently asked questions
Everything you need to know before your first supernatural clean-up.
Is Boo Sweep free?
The planned model is free to play with optional purchases. The main campaign does not require payment. The game is still in development.
Do I have to watch ads?
No. Rewarded ads will be optional, and the basic reward won't depend on watching one. The current configuration has no active interstitial ads. An ad SDK has not yet been integrated.
What do purchases include?
The planned catalog includes flashlight looks, a starter kit, double ectoplasm and a complete edition. Final products, benefits and prices will be shown in the store and in the game. Real purchases are not currently available.
How do I restore purchases?
Purchase restoration is not yet available in the development version. At launch, follow the store instructions using the same account that made the purchase. Restoring a purchase does not restore locally saved game progress.
Can I play offline?
The campaign is implemented to work locally. Ads, purchases and restoration will need internet when available. The current daily challenge uses the device date and has no online leaderboard.
Is my progress saved?
Yes, on your device. The current version has no accounts or cloud sync. Uninstalling, clearing app data or changing devices may cause you to lose progress. Limited away-time rewards unlock during the campaign.
Which devices are supported?
Boo Sweep is being developed for Android and iOS phones in portrait mode. Minimum requirements and compatibility will be confirmed on the store pages before launch.
Is it suitable for children?
The art is cozy and the ghosts are friendly, but the game is not directed at children under 13. Age ratings will be listed in the stores. A parent or guardian should review purchases and advertising.
How can I contact support?
Visit the support page for the contact email. When reporting a problem, include your device model, OS version, game version and a screenshot if possible.